Legal Information

Terms of Service

Last Updated: June 5, 2025

1. Acceptance of Terms

By accessing, browsing, or using the Arqanex website, mobile applications, or any related services (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our Services.

2. Description of Service

Arqanex Ltd. (“Arqanex,” “we,” “us,” or “our”) is a UK-registered technology company that develops and operates Software as a Service (SaaS) platforms, including but not limited to:

• Connect Pro – People-connection and virtual companionship platform
• Synapse AI – AI-powered assistant and automation tools
• Enterprise Hub – Business collaboration and productivity platform
• Other digital solutions and services as may be offered from time to time

3. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will not use our Services for any illegal or unauthorized purposes
• Your use complies with all applicable laws and regulations

4. Account Registration and Security

To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities under your account

5. Payment Terms

For paid Services, the following payment terms apply:

• Fees: All fees are stated in British Pounds (GBP) unless otherwise specified
• Payment Processing: We use third-party payment processors including Stripe, PayPal, and others
• Billing: Subscription fees are billed in advance on a recurring basis
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Price Changes: We reserve the right to modify pricing with 30 days’ notice
• Taxes: You are responsible for all applicable taxes

6. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Arqanex Ltd. and are protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. User Content and Conduct

You retain ownership of content you submit to our Services (“User Content”), but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with our Services.

You agree not to:

• Upload, post, or transmit any illegal, harmful, or inappropriate content
• Violate any laws or regulations
• Infringe upon intellectual property rights of others
• Engage in harassment, bullying, or discriminatory behavior
• Attempt to gain unauthorized access to our systems
• Use our Services for commercial purposes without authorization

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Services. By using our Services, you consent to the collection and use of information in accordance with our Privacy Policy.

9. Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will cease immediately.

10. Disclaimers and Limitation of Liability

Our Services are provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, Arqanex disclaims all warranties and shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information